Personal Data Privacy Notice
Bombonería Dreisbach values and respects your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data. La Bombonería is committed to safeguarding your personal information and using only in ways that align with your preferences and our obligations under data protection laws.
1. Information We Collect
We may collect personal data from you when you interact with our services, whether in-store, through our website, or via our customer support channels. The types of personal data we collect include:
- Personal identification information: Name, address, email, phone number.
- Purchase history: Items bought, dates of purchase, special requests.
- Preferences: Chocolate preferences, dietary restrictions, and other customer-specific information you voluntarily provide.
- Survey and feedback responses: If you participate in customer surveys or provide feedback.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To process and fulfill orders, including payment and delivery.
- To improve our products, services, and customer experience.
- To communicate with you about promotions, special offers, and events (only if you have opted-in to receive marketing communications).
- To respond to customer service inquiries or resolve any issues regarding your orders.
- To comply with legal obligations, such as tax reporting or regulatory requirements.
3. How We Protect Your Information
We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption for secure transactions, and we employ secure storage systems to safeguard your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data (subject to legal or contractual obligations).
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at jecon@bomboneriadreisbach.com.
6. Retention of Your Data
Bombonería Dreisbach will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
7. Updates to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this notice periodically for any updates.
8. Contact Us
If you have any questions or concerns about how we handle your personal data or if you wish to exercise your data protection rights, please feel free to contact us:
Bombonería Dreisbach
Email: jecon@bomboneriadreisbach.com
Thank you for trusting Bombonería Dreisbach with your personal information. We are committed to maintaining your privacy and providing you with the best chocolate experience!
By visiting our store or using our services, you acknowledge that you have read and understood this Privacy Notice.